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Keerthi Fashions

    Refund and Returns Policy

    Return & Refund Policy

    Keerthi Fashions

    Last Updated: June 2026

    At Keerthi Fashions, customer satisfaction is our priority. We strive to provide high-quality sarees, dresses, embroidery blouses, jewellery, and fashion accessories. If you are not completely satisfied with your purchase, please review our Return & Refund Policy below.

    1. Return Eligibility

    Products are eligible for return only if:

    • The item received is damaged or defective.
    • The wrong product was delivered.
    • The product has a manufacturing defect.
    • The return request is raised within 3 days of delivery.

    To qualify for a return, products must:

    • Be unused and unworn.
    • Be in original condition.
    • Have all tags, labels, and packaging intact.
    • Include all accessories received with the product.

    2. Non-Returnable Items

    The following products are not eligible for return or refund:

    • Customized or altered products.
    • Sarees with fall and pico stitching completed.
    • Blouses that have been stitched or customized.
    • Products damaged due to customer misuse.
    • Items without original packaging or tags.
    • Jewellery damaged after delivery.

    3. Return Request Process

    To initiate a return:

    1. Contact our support team within 3 days of receiving the order.
    2. Share:
      • Order Number
      • Product Images
      • Clear photos/videos of the issue
    3. Our team will review the request and respond within 2–3 business days.

    4. Refund Policy

    Refunds will be issued only after:

    • The returned product is received and inspected.
    • The return request is approved.

    Approved refunds will be processed to the original payment method within 5–10 business days.

    5. Replacement Policy

    Customers may request a replacement if:

    • A defective item is received.
    • The wrong product is delivered.
    • The item is damaged during transit.

    Replacement approval is subject to product availability.

    6. Return Shipping

    • If the return is approved due to our error (wrong, defective, or damaged product), return shipping costs will be borne by Keerthi Fashions.
    • For other approved returns, customers may be responsible for return shipping charges.

    7. Order Cancellation

    Before Shipment

    Orders may be cancelled before dispatch for a full refund.

    After Shipment

    Orders cannot be cancelled once they have been dispatched from our warehouse.

    8. Refund Processing Time

    After approval:

    Payment MethodRefund Timeline
    UPI3–7 Business Days
    Debit/Credit Card5–10 Business Days
    Net Banking5–10 Business Days

    Actual refund timelines may vary depending on the banking institution.

    9. Contact Us

    For return, refund, or replacement assistance, please contact:

    Keerthi Fashions

    📞 Phone: 7702274155
    📧 Email: info@keerthifashions.com
    📍 Address: Andhra Pradesh, India

    We appreciate your trust in Keerthi Fashions and are committed to ensuring a smooth and transparent shopping experience.0.